RaceUp Casino privacy policy

Your privacy and security are our top priorities. We implement robust data protection measures to safeguard your personal information while you enjoy our gaming services.

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Privacy Policy

Last Updated: 15.05.2025

At RaceUp Casino ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] or use our services.

Key Points: We collect personal data to provide our services, improve your experience, and comply with legal obligations. We implement strong security measures and never sell your data to third parties. You have rights regarding your personal information.

1. Information We Collect

1.1 Personal Information You Provide

When you register an account or use our services, we may collect:

  • Full name, date of birth, and contact details
  • Payment information and transaction history
  • Government-issued ID for verification purposes
  • Correspondence and communication records
  • Preferences and marketing choices

1.2 Information Collected Automatically

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and operating system
  • Usage data and clickstream patterns
  • Cookies and similar tracking technologies
Data Type Purpose Legal Basis
Identity Information Account creation, age verification Contractual necessity, legal compliance
Financial Data Payment processing, fraud prevention Contractual necessity, legitimate interest
Technical Data Website functionality, security Legitimate interest

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our gaming services
  • To process transactions and prevent fraud
  • To verify your identity and age
  • To communicate with you about your account
  • To improve our website and services
  • To comply with legal and regulatory requirements
  • For responsible gambling measures
  • For marketing purposes (where consent is given)

3. Data Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third parties who assist us in operating our website and providing services, including:

  • Payment processors and financial institutions
  • IT and cloud service providers
  • Customer support services
  • Marketing and analytics providers

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal processes
  • Requests from government authorities
  • Investigations of fraudulent or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

Note: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws through:

  • EU Standard Contractual Clauses
  • Adequacy decisions
  • Other approved transfer mechanisms

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Revoke previously given consent

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at:

Email: [email protected]

We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and prevent fraud
  • Remember preferences and settings
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children's Privacy

Our services are strictly for users aged 18+ (or 21+ in some jurisdictions). We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

This Privacy Policy was last updated on [Insert Date] and replaces all previous versions.

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